Protecting your privacy
We are committed to protecting your privacy while using the site www.omyoki.com. All personal data is sent and stored securely at the host site in France. We may collect personal data about you and transfer it to our partners. In application of the law 6 January 1978 called "Informatique et Libertés" and the European Regulation No. 2016 / 679 and recommendations of the CNIL, you have a right of access, opposition, rectification, deletion, portability and limitation of processing on personal data.
The Treatment Manager
OMYOKI, as data controller, undertakes to comply with the provisions of 2016 April 679 European Regulation N ° 27 / 2016 concerning the protection of personal data.
If you have any questions about our way of protecting your confidential data, do not hesitate to send us an email at infos@omyoki.com or a mail at the postal address: OMYOKI, 24 Joannès Masset Avenue, 3 Building, 69009 Lyon , La France.
Use of your personal data
Your name and contact details
| Use of data | Purposes of treatment |
| So you can receive your orders | We need to keep and use this data to fulfill our part of the contract with you. |
| To send you useful messages related to your order by SMS, e-mail (example: reminder of your cart, order updates, delivery information from carriers) | We need to keep and use this data to fulfill our part of the contract. |
| To send you newsletters by e-mail or SMS | With your prior consent, we inform you of our news, our news and our games. |
Your date of birth
| Use of data | Purposes of treatment |
| To study the age of our customers and users on our site | We want to get to know you better and to offer you jewelery that will please you. |
Your credit card or Paypal account details
| Use of data | Purposes of treatment |
| To carry out transactions: payments and refunds | We do it in order to fulfill our part of the contract with you. The data is encrypted by Stripe and Paypal (our payment providers) and processed as part of their data processing policies. |
| To detect fraud | We protect ourselves and protect you against fraud. |
Your exchange history with us
What you communicated to us by phone, e-mail, chat, social media, etc.
| Use of data | Purposes of treatment |
| To provide you with assistance | We do this in order to fulfill our part of the contract with you: to interact with you and provide you with solutions. |
| To train our staff through these exchanges that serve as examples | When you contact us, we strive to provide you with the best possible customer service. |
Purchase history and saved items
What you bought and what you saved in your cart or wishlist for later
| Use of data | Purposes of treatment |
| To offer you products | We do this in order to fulfill our part of the contract with you and improve your customer experience. |
| To provide support and manage returns | We do this in order to fulfill our part of the contract with you (withdrawal period). |
| To discover what you and other customers like. | In this way we offer what you want and what you will love. |
Information about your phone or computer and how you use our website
The information you give us when you browse our site including your IP address and the type of device used and, if you choose to share it with us, your location data, as well as how you use our website
| Use of data | Purposes of treatment |
| To improve our website, configure default options, report bugs / anomalies | We are constantly improving our site to offer you the best possible navigation experience. |
| To protect our website | We detect fraud and we meet our legal obligations regarding the management of your data. |
Information about the accounts you link to us
What we do if you link your Instagram or Facebook accounts with us
| Use of data | Purposes of treatment |
| To allow you to participate in our online games simply and easily without having to create a specific account | We improve your user experience by making it easier for you to participate in our games. |
Your answers to surveys and contests
| Use of data | Purposes of treatment |
| To allow you to participate in our special events: surveys and contests | We do this in order to fulfill our part of the contract with you (game rules) and allow you to win. |
Data retention period
Your personal data will not be stored beyond the period strictly necessary for the purposes pursued as previously stated and in accordance with applicable laws and regulations. In this respect, the data used for prospecting purposes may be retained for a maximum of 3 years from the closure of your user account or the last contact. Your personal data will be erased when storage times expire. However, your data may be archived beyond the periods provided for the purposes of research, the finding and prosecution of criminal offenses for the sole purpose of allowing the provision of such data to the judicial authority.
Archiving implies that your data will be anonymised and will no longer be available online but will be extracted and stored on a stand-alone and secure medium.
Providers with access to your personal data
OMYOKI does not share any personal data for commercial purposes with third parties.
In order to fulfill the purposes that we have just described to you, access to your personal data must be allowed to the different OMYOKI entities and third parties we use to offer you certain services:
- Financial institutions
- Fraud detection and prevention entities
- Technology service providers
- Logistics, transportation and delivery service providers
- Service providers related to customer service
- Service providers related to marketing and advertising
Rights on your personal data
Nothing requires you to provide us with personal information, but if you do not, you may not be able to buy from the site and it is unlikely that you will enjoy an optimal customer experience.
We are committed to respecting the confidentiality of your personal data and to guarantee the exercise of your rights. To do this, simply send us an email to infos@omyoki.com, with your ID showing us simply the reason for your request and the right you want to exercise. In particular you have the right to:
- Ask us for access to the data we have about you
- Ask us to rectify the data we already have
- Ask us to delete your data to the extent that they are no longer needed for the purpose for which we might have needed to process them
- Ask us to withdraw your consent for any purpose
Personal data of a third party
We offer you some features requiring the processing of personal data of a third party that you have provided, as in the case of sending a gift card by email or the request for delivery of an order to a third party. In these cases, you assure us that they have been informed about the purposes and the way we need to process their personal data.
Cookies, tags and plotters
When browsing our website, information relating to the browsing of your device (computer, tablet, smartphone, etc.) may be recorded through files called “Cookies”.
The cookie makes it possible to carry out a follow-up of the navigation or an analysis of the behavior of navigation and in particular:
- to measure the number of visits to our website, as well as their content
- back up customer account information when you're signed in
- save the shopping cart
- customize the display of content that is accessible to you
You can change your cookie preferences through your browser software.